Online Exchange Policy

Exchanges:

Upon package delivery, you will have 1 week to postmark (trade into a carrier) your item(s) for an exchange or receive store credit.

To be eligible for an exchange or store credit:

- Your item(s) must have all original tags attached.

- Your item(s) must not have been worn, stained, damaged, or contain an odor.

- Your item(s) must not be white merchandise.

- Your item(s) must not be a bodysuit or bikini. We do not exchange or issue store credit to these pieces due to hygiene purposes.

- Your item(s) must not be merchandise that was originally on sale.

- Your item(s) must not have been custom made or a unique piece made from your measurements.

 

If you are unhappy with your online purchase, you can send your items to our address found below for an exchange or store credit:

 

Dach Boutique

286 West Fordham Road

Bronx, NY 10468

 

Refunds:

- Dach Boutique does not issue refunds under any circumstance. There are no exceptions.

- Dach Boutique only offers exchanges or store credit for eligible items.

 

Return Shipping:

- Dach Boutique does not send out pre-paid return labels so if you would like to ship your item back all expenses must be covered by the sender. This can include: DHL custom fees, DHL shipping fees, DHL duty fees, or USPS shipping fees.